Wiishop: Simplified E-commerce SaaS with WhatsApp Integration
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B2B E-commerce SaaS2024Wiishop

Wiishop: Simplified E-commerce SaaS with WhatsApp Integration

ProjectDetail.challengeTitle

The founders of Wiishop started from a simple observation: existing e-commerce tools like Shopify or WooCommerce are designed for established companies with technical teams and marketing budgets. For an artisan, a fashion creator, or a neighborhood shopkeeper who just wants to sell online, it's an insurmountable mountain.

"How can we allow someone with no technical skills to create and publish their store in less than 3 minutes, from their phone?"

Second observation, even more important: in many markets they targeted (North Africa, Southern Europe, LATAM), online sales don't close on a website. They close on WhatsApp. Customers prefer sending a message to the seller rather than entering their credit card number on an unknown site. Wiishop had to rethink the basics of e-commerce: how to turn a virtual cart into a ready-to-send WhatsApp order?

ProjectDetail.solutionTitle

We designed and developed Wiishop from A to Z as a platform capable of hosting thousands of stores simultaneously, each totally isolated and personalized.

Each store is an independent space

Each merchant has their own store with their domain name, colors, products, and data, never interfering with others. This architecture allows Wiishop to grow limitlessly, whether hosting 50 or 50,000 merchants.

Create your store in a few gestures

The administration interface was designed primarily for non-technicians. Adding products, managing variants (sizes, colors, differentiated prices), scheduling promotions, or highlighting a special offer banner: everything is done visually, without writing a single line of code, from a computer or smartphone.

The real innovation: WhatsApp as a cash register

When a customer finalizes their cart on the store, they are not redirected to a payment form. With one click, the WhatsApp application opens on their phone with a pre-written message summary of the order, products, quantities, and total amount, ready to be sent directly to the merchant. The sale closes in a natural conversation. Result: the conversion rate jumped by 315% compared to classic payment tunnels in the target market.

ProjectDetail.resultsTitle

Successful launch of a scalable SaaS platform (Multi-tenant).

User onboarding reduced to less than 5 minutes.

Robust database architecture isolating data for each store.

ProjectDetail.stackTitle

ReactNext.jsNode.jsPrismaTailwind CSSAWS

ProjectDetail.featuresTitle

  • Visual Store Builder
  • Advanced Catalog Management
  • Promotion Engine (Popups/Banners)
  • WhatsApp Order Generator

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